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COACHING Coaching Can Help You Deal With Change By Thrity Engineer-Mbuthia T here is a common saying about change. ‘Nothing is constant in life – except change.’ Yet change management has become an area of specialization and a career for some. What is change? Well in simple terms, change refers to the status quo being shaken. Whatever the situation, is no longer so. The situation may be more positive, may undergo disruption, may undergo a transformation of sorts. Organizational change can refer to changes in processes, in systems or in structures. These changes may be necessitated by the external environment where competition is leaner or faster at responding to customer needs. It may be driven by a desire to be more profitable and therefore leads to a process of downsizing. It may even be as a result of driving efficiencies internally, leading to new technology or systems being adopted and duly implemented. A review in overall business strategy can also be part of change. Whatever the changes may be, change impacts those who work in the organizations. And the one sticking point that everyone agrees on – change is not easy. Human beings are very complex and many times the mere thought of change causes a ripple of fear in most employees. Take for example the current employment environment in Kenya. The market is awash with stories of downsizing and retrenchments. Organizations are struggling to survive the unfriendly economic conditions. Shareholders want more return on their investments. Profit must come first – is the mantra. From banks to insurance firms, to hospitality industry, to the pharmaceutical industry and FMCG is not spared either, employees are being sent home. If you are lucky, you will get a decent handshake Organizations benefit from having well planned and detailed change management strategies be- cause this allows the change to be rolled out in such a way that it does not adversely impact the business. Organizations may also as part of this strategy, engage executive coaches to assist those remaining behind deal with the situation. 64 MAL25/18 ISSUE package. In some cases, you go home knowing that you are still owed money by your employer, not even sure of when you will ever be paid. Organizations benefit from having well planned and detailed change management strategies because this allows the change to be rolled out in such a way that it does not adversely impact the business. Organizations may also as part of this strategy, engage executive coaches to assist those remaining behind deal with the situation. Joshua has worked for an organization for over 20 years. He has been loyal and has worked very hard to deliver sales numbers every single year. But since the organization has changed its strategy, Joshua is no longer needed there. Secretly, Joshua is glad to go home, because he finds himself surrounded by millennials, who have a different approach to work and life. He no longer feels like this is the same organization anymore. But on the other hand, Joshua is also scared. Getting a send-off package looks like a great deal, but what next? At his age, will he find another job? Does he even want another job or should he invest in a retail shop that might bring him some daily income. Joshua opts to work with an executive coach. The coach first helps Joshua deal with the emotions that go with this situation. The anger at being tossed out