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In other words, both dogs get the exact same dosage of shock at the exact same times, but only the first dog is in control of the cage and how long each shock lasts. After sixty-four shocks, both dogs go back to their home cages, and new dogs are brought in for the same procedure. The next day, one by one, all the dogs are placed in a different cage called a shuttle box. In the middle, there’s a low wall, just high enough that the dogs can leap the barrier if they try. A high-pitched tone plays, heralding an impending shock, which comes through the floor of the half of the shuttle box where the dog is standing. Nearly all the dogs who had control over the shocks the previous day learn to leap the barrier. They hear the tone and jump over the wall to safety. In contrast, two- thirds of the dogs which had no control over the shocks the previous day just lie down whimpering passively waiting for the punishment to stop. This experiment proved, for the first time, that it isn’t suffering that leads to hopelessness. It’s suffering you think you can’t control or do anything to stop. Bob too can succeed. Like the dog in the control cage, we need to show Bob that he has the tools and abil- ities to positively in- fluence his adverse situation. Show him that our efforts can do a lot more to improve our situations and fu- ture. Show him that divinity help, is the light that shines upon our faces; the wind that blows behind our backs, when we are already out there ap- plying our God given abilities and energies. In every level of our careers, and life, we encounter situations that make us feel helpless. Situations that make us feel like we have hit the ultimate mark of our abilities. Situations that make us feel like giving up. In Marty and Steve’s research, dogs were digging in from their previous experiences for a belief that they can do something to stop their suffering. I asked him several questions: Do you feel you have explored all the available options to solve this challenge? Do you believe you have all that it takes to resolve this problem? Have you given it your all? Are there new skills and abilities that you need to acquire in order to solve this problem? Are there past success experiences you can draw from? When running a full marathon, and I feel like giving up half way, I bring back memories of when I finished a past marathon. In some difficult situations, we become optimistic when we know we have been there before and we were able to overcome by applying our abilities. I told him to go and think about answers to those questions and then we can discuss after one week. As expected, he didn’t come back. And sales started growing again. He explored and implemented different sales tools and methods. He applied himself differently. He believed. He succeeded. Further into the dog research, Marty explains that while in life we all encounter same problems, optimists habitually search for temporary and specific causes of their suffering, and therefore solutions, whereas pessimists assume permanent and pervasive causes are to blame. Later in my career, I worked for a company where we were under pressure to achieve astronomical growth. The sales manager, reporting to me, was young and energetic. He was one of these guys whose career growth happens quickly and with few setbacks. His abilities and mental resolve hadn’t faced a serious test. In this company, we all felt like we were in a pressure-cooker. We needed to get to the pressure valves quickly. In the thick of it, the sales manager walked into my office looking beat and asked me to accept his resignation. He said he has had it. He was feeling he was unable to deliver the expected results. I said I had no problem letting him go, but let’s first explore the situation together. Bob too can succeed. Like the dog in the control cage, we need to show Bob that he has the tools and abilities to positively influence his adverse situation. Show him that our efforts can do a lot more to improve our situations and future. Show him that divinity help, is the light that shines upon our faces; the wind that blows behind our backs, when we are already out there applying our God given abilities and energies. Herman Githinji is a seasoned marketing practitioner and law graduate from the University Of Nairobi. Currently the CEO Bidco Land O’Lakes Company that makes quality Animal Feeds using American Technology. You can commune with him on this and related issues via email on: [email protected].