MAL 24/18 MAL-24:18 | Page 28

STREETWISE MARKETING Deceptive Marketing By Evans Majeni M y good friend was over the moon. He had just won a holiday to some exotic location with his wife and children. I was curious to know how he landed this good fortune. He explained, “I have been selected. We just filled some forms with my wife outside the supermarket and was called hours later with the good news. Somehow, I was the only one selected and not my wife. May be it’s the way I filled the form, you know-my previous work experience and my exposure. I just out qualified everyone. Be happy for me buddy. Stop being jealous.” They are usually stationed around supermarkets, road junctions or petrol stations. They pounce on you like a hungry lion on unsuspecting prey. You are ambushed with a smile and dragged into a forced conversation. “Hi, do you have an Airtel line? If so, go over there to that van for a free T-shirt.” You will unsuccessfully try to shrug them off as they block your way. It doesn’t matter whether you have that line or not, or whether you want or don’t want a free promotional T-Shirt. They would insist and literally drag you to the van where you encounter even more polished fraudsters. You will then be presented with a form or a card to scratch and promptly be announced the winner of some “expensive phone” at a fraction of the cost. And they will make sure you pay for that fraction. Usually, you end up buying a useless phone that you did not need in the first place and at an exaggerated price. Another group of marketing conmen come A group will get you fill forms where-upon you will be called back and announced a winner of a holiday with your spouse in some special trip. You will be invited to a workshop one evening where you will be bombarded with a forced sales pitch not on holidays but on some investment products! Talk of deceptive marketing. You get bored to death listening to unrelated product pitches as you patiently wait for whatever you had won, usually in vain. 26 MAL24/18 ISSUE in the shape of promoters who burst into your office unannounced and immediately launch into a spirited rehearsed monologue that includes a hushed introduction and pitiful product sales pitch. Usually, they are out of breath from the heavy load they are tagging along and reek of sweat having trekked across town. Their pitch goes like this, “I’m so and so from this promotional company today we are giving away this product at half the cost plus these additions! Wueh. You have been cornered. Yet another group will get you fill forms where-upon you will be called back and announced a winner of a holiday with your spouse in some special trip. You will be invited to a workshop one evening where you will be bombarded with a forced sales pitch not on holidays but on some investment products! Talk of deceptive marketing. You get bored to death listening to unrelated product pitches as you patiently wait for whatever you had won, usually in vain. The friend who was over the moon was a victim of this marketing con. He travelled all the way from Kitengela in unforgiving evening traffic to Westlands for an evening workshop with his spouse. They found themselves walking back in the middle of the night through the lonely streets of Westlands looking for public transport with a worthless paper for a purported free breakfast in unknown hotel in Dubai! Then there are the online conmen who