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Develop emotional intelligence, that’s, being aware of yourself and other people’s emotions and managing yourself accordingly. Being considerate of others, while challenging them and driving for results is a rare combination that will mark you as someone with the rare combination of head and heart, in high demand in the 21st Century organization. Mind your Manners An often ignored part of interpersonal skills is good manners, which involves paying attention to the little things, such as avoiding raising your voice even when angry, respecting personal space and boundaries, following etiquette rules, returning things you borrow, cleaning up after yourself, communicating in a timely courteous manner and apologizing for wrongs done and saying excuse me, please and thank you. We all like it when people are good to us. Good manners, practiced genuinely besides demonstrating care and respect also communicates poise and polish, thus enhancing your personal brand. Make an Action Plan Improving your brand must be intentional, rather than accidental. It also needs to be done from a place of authenticity rather than manipulation. What is great about your personal brand, and what needs to change? Identify three to five things you will change. Write them down and post them in two to three places where you will see them regularly to keep yourself focused and motivated. Work on your actions daily. The more you succeed, the more you will be motivated to keep working on your actions. This will help you quickly improve your positioning in the eyes of those you interact with – and reap the associated benefits of enhanced standing and increased opportunities. You will like yourself better and be positioned to access more opportunities. Build your brand intentionally. Keep doing audits at least once a year, and identify new areas to work on to further enhance your brand. Here’s to a new you in 2018. Caroline Mwazi is Chief Change Catalyst at Huru Consult Limited, a Nairobi based management and training consulting company focusing on Strategy & Organizational Development, Financial Management, Sales & Client Retention, Leadership & Personal Development. She can be reached via mail at: CMwazi@ huruconsult.com or Twitter @cmwazi Investment Opportunity For the Smart Investor BIASHARA CREDIT LIMITED Do know you that for as little as kshs 100,000k you can become an investor in a growing credit micro-finance Company? Biashara credit ltd a registered credit only micro-finance Company, is offering small, medium and large investors a lifetime chance to invest in the business and share in the tremendous opportunities available in the short time micro-finance sector. Your investment will earn you a return of 5.0%pm payable to you every three months. That is 60% per year.  This unique opportunity gives you the rare combination of high return, liquidity and predictability. Its like a salary, you can plan with certainty.Your money will be used by the company to give secured loans to people who need financing for their businesses.The company lends money against security of land, motor vehicles and shares quoted in the NSE.Your money is therefore safe as it backed by assets whose value is at least twice (100%) the amount of loans given out. No other investment in Kenya pays anywhere near this. This is what investment Gurus mean when they say “let your money work for you” Begin building your wealth today. Visit our website or call us on 0716 500 550 | 0712 608 090 All our investors will get first priority to become equity shareholders in the company at the appropriate time. In the meantime laugh all the way to the bank. Web:www.biasharacredit.co.ke | Email: [email protected] Make the smart move