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COMPLACENT MARKETING The Changing Face Of Advertising By Diana Obath D ove and H&M have faced public judgment in the past few months because of their now popular ‘racist’ ads. Dove had the first fire to put out when they post a 3 second GIF promotion of a new body wash that shows a black woman peeling off a dark shirt and transforming into a white woman in a beige shirt. This immediately drew numerous amounts of social media attention to the brand and the specific post. Different social media users had different things to say about the advert but most termed it as a racist approach to making the black woman look inferior to the white woman. The black woman had been portrayed as dirty and only Dove could make her clean and white. Even before social media users could forget the October Dove incident, H&M opened the year with another episode of a racist ad and found themselves in the middle of a social media storm. The company had uploaded an ad of a black boy sporting a hooded jumper with the words ‘Coolest monkey in the jungle’ written on it. The unforgiving twitter and Facebook users did not let the matter rest until they got an apology from the company. In both incidences with Dove and H&M, the companies apologized but the damage had been done. Issues around racism and the inferiority of the black skin came to light. White people and mixed races thought it was unfair for the companies to degrade black skinned people in this manner, and social media became one loving family, speaking one language and singing one song. The most interesting thing about these two scenarios is the fact that the world was fighting for people who had no problem with how they were portrayed in the ads. In the case of Dove, the black woman said she was excited to have been offered a chance to be the face of a new body wash campaign. She says she had no idea she would become the “unwit ting poster child for racist advertising.” She acknowledges that she understood the existing stereotype about white women In Kenya today, skin lighting creams are openly sold in the corner of every street and on social me- dia. Social media has created mini goddesses out of some women who were formerly dark skinned and have now become light skinned. These stars have hundreds of thousands of followers who cheer them on about their light-skinned beauty. They have even started selling beauty products which are high on demand among women want- ing to achieve the same effect. 08 MAL22/18 ISSUE being the standard of beauty and she took up the offer to dispel that notion. “Having the opportunity to represent my dark-skinned sisters in a global beauty brand felt like the perfect way for me to remind the world that we are here, we are beautiful, and more importantly, we are valued… Calls were being made to boycott Dove products, and friends from all over the world were checking on me to see if I was OK. I was overwhelmed by just how controversial the ad had become.” In the case of H&M, the sentiments from the parents of Liam Mango, the boy in the hoodie were the same. The mother Terry said she was okay with the photo, and the hoodie, and asked people to ‘get over it.’ Asked by The Sun magazine in UK if they would have stopped him modelling in the top if they had noticed it during the shoot, Terry explained: “Not for me I wouldn’t see such a connection other than my son modelling a shirt. With the controversy now, you look back and wonder if you had noticed it what would have been my initial response to it. “It is not an overreaction when it comes to racism. I know what racism is. I have been at the front. I have had racist remarks to me first hand. I have been called a monkey on a cruise ship.” As if in agreement with Terry, American Rapper Diddy offered the boy a $1 Million modelling contract. These two episodes got me thinking about the society and the changing face of advertising. Advertising has become bold and red eyed, speaking directly to the society that it is created in. The truth is that racism is a reality in our society and stereotypes exist among us.