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Building & Maintaining Personal Resilience Resilience is ordinary, not extraordinary. People commonly demonstrate resilience. For example, following the terrorist attacks of September 11, 2001 in the USA, most people got on and rebuilt their lives, and the anticipated rise levels of post-traumatic stress syndrome (PTSD) never occurred. Developing resilience is a personal journey involving thoughts, behaviour and actions. Anyone can do it. 9 Ways To Build Resilience • Cherish social support and interaction. Good relationships with family and friends and others are vital. Being active in the wider community also helps. • Treat life as a learning process. Develop the habit of using challenges as opportunities to acquire or master skills and build achievement. • Avoid making drama out of a crisis. Stress and change are part of life. How we interpret and respond to events has a big impact on how stressful we find them. • Celebrate your successes. Take time at the end of each day to review what went well and congratulate yourself. This trains the mind to look for success rather than dwelling on negativity and ‘failure’. “Resiliency affects our ability to ‘bounce back’. At work, resil- ient people are bet- ter able to deal with the demands placed upon them, especially where those demands might require them to be dealing with constantly changing priorities and a heavy workload.” 70 MAL21/17 ISSUE