MAL 22/18 MAL 21/17 | Page 6

CROSSFIRE How Successful People Use Goals To Realize Their Full Potential By Herman Githinji I am in a monthly sales meeting. We are splitting national company targets to various territories. To do this, we always review last month sales, territory potential, and sales growth activities that will be carried in various territories. As expected, sales reps would negotiate and haggle for lower targets because they determine their sales commissions. As normal, we give stretching but realistic goals. What I don’t really like in those meetings is the attitude of some reps towards goal setting and performance. When allocating and agreeing on sales targets, Max said he believes that his target is a bit high. We revised it downwards. Max dug in comfortably in his seat and said, “now that is achievable.” That statement infuriated me. I was mad not because of the targeting process but because of the floppy attitude Max showed towards performance. Successful people wear a different attitude towards goa