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world’s most expensive places to live in that rapid increase in consumer good prices linked to new taxation measures propelled the Kenyan capital to the top spot on the continent, ahead of Côte d’Ivoire’s Abidjan. Although it dropped one position from last year’s global ranking to position 73, it adds that Nairobi’s emergence as Africa’s most expensive city should catch the attention of Kenya’s policy makers, especially over its possible impact on the quest to become East Africa’s commercial hub. The ranking, which is based on the cost of living, is important because it determines a city’s ability to attract and retain foreign investment, expatriates and tourists. The custodian of Kenya’s taxes has failed in some ways. In regards to VAT returns, The KRA has been performing poorly starving businesses of their much needed re-funds. Like in Petition No. 476 Of 2013 Tata Chemicals Magadi Limited vs Commissioner Of Domestic Taxes (Large Taxpayers) … The petitioner was suing for delayed VAT refunds that were hindering business citing Article 47 of the Constitution which provides, in part, that; 47. (1) Every person has the right to administrative action that is expeditious, efficient, lawful, reasonable and procedurally fair. (2) If a right or fundamental freedom of a person has been or is likely to be adversely affected by administrative action, the person has the right to be given written reasons for the action. The judge ruled that KRA must always be cognizant of the possible ramifications of its actions or omissions in dealing with taxpayers, and the impact on investment, revenue collection and the general welfare of the country. This can be used to pursue delayed VAT refunds thus when a company has a case of delayed returns or fears that the retained returns will be detrimental to their business they can use the case examples to prove their cases. Registration Registering a business is an arduous and tasking process that is expensive because of hand greasing on top of the required fee. As noted before on the Ease of Doing Business, it could take you a solid month to have your business name registered in the country, compared to an average of 3 days in Rwanda! While other countries have embraced an online platform for business registration, our Registrar of Companies, as per 2016, is sticking to the old manual model. The sluggishness of paper work perhaps explains the inefficiency of the process, and the myriad corruption accusations, where potential businesses that pay an ‘extra’ fee get serviced faster than the average lot. Now the government has established Huduma Centers to try and remedy this. According to available information, Huduma Kenya is a programme by the Government of Kenya that aims to transform Public Service Delivery by providing citizen’s access to various Public Services and information from One Stop Shop citizen service centers called Huduma Centers and through integrated technology platforms. Huduma Centers Kenya provides Efficient Government Services at the Convenience of the citizen. Huduma Kenya is a ‘one stop shop’ approach in reforming service delivery in Kenya. Huduma Kenya involves amalgamating related services within one building, possibly on the same floor. Administratively this has made business easier to carry out and this can be an ideal place to turn to. Competition The regulation on competition has not been thorough, hence we have undercutting and also monopolies and cartels thriving. The Competition Authority (CA) is a state organ established under Section 7 of the competition Act (Cap 504) Laws of Kenya (the Act). Its mandate includes advising the government on matters relating to competition and consumer welfare as well as carrying out research inquiries and studies in matters relating to competition and consumers. CA can be used to monitor and weed out unfair competition. The enterprises can always engage the Authority if they believe some unscrupulous traders are dealing unfairly. Safaricom has actually been challenged for alleged monopolistic tendencies in Kenya and has had to review some of its undertakings. Counterfeited And Fake Products Companies have been brought to their knees over importation and manufacturing of low standard cheap and or counterfeited products. This has been the case of Eveready Batteries where importation of imitation and counterfeited products at a far much cheaper pricing has gone on to undercut the once thriving business which is now seemingly on its death throes. A case in point to show this is in paper provisioned for in Misc. Civil Application No. 35 Of 2014 Republic vs Hon. V. J. Yator. The ex parte applicant was charged in the Chief Magistrate’s Court Criminal Case No. 64 of 2008 with two counts, respectively, for being in possession of uncustomed goods contrary to section 200 (d) (iii) of the East African Community Customs Management Act and for being in possession of counterfeit goods contrary to section of 32 (a) of Anti-counterfeit Act No. 13 of 2003. George Gathu is a Part time student of Msc (Entrepreneurship and Innovations Management) at the University Of Nairobi and works as a Sales Consultant at Allclusive Solutions. For further discussion on this and more you can reach him via email at: GGathu@ allclusivesolutions.com