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‘‘ Great ideas are also often inexpensive and this is because most great ideas are simple. Thus clients who encourage creative risk taking are often rewarded with more other things including media savings. through creativity.’’ Great ideas are also often inexpensive and this is because most great ideas are simple. Thus clients who encourage creative risk taking are often rewarded with more other things including media savings. Clients must however be careful not to let the agency creative process become award driven as they and their brands have business to do. As explained the rules of judging great creative work can differ greatly from the rules of everyday consumer engagement. The most awarded ad can easily be a marketing message flop from a consumer perspective. Numerous campaigns have received creative awards only to be pulled from TV and replaced with mediocre looking but more effective work. It is therefore about striking the balance between the arcane and what moves stuff from the shelves and sometimes it may not be the same ads. Frank Maina, a former editor of Marketing Africa Magazine, is a marketing expert with many years of experience in the advertising world. Currently the Chief Executive Officer of Sponge East Africa, you can commune with him on this or related matters via mail at: Frank@ frankmaina.com.