LW_Mag_WINTER_FINAL (1) (2014) - Page 13

GIVING. PRAYING. FASTING 13 Joni Michele Jackson Discusses a No-Nonsense Approach to MANAGING A NON-PROFIT By Karen A. Stewart-Ross When an employee consistently experienced challenges meeting company expectations, Joni Michele Jackson, Center Director of Kids in His Care Daycare at Christian Hope Ministries, Inc. in Beltsville, Maryland, decided to have a “talk” with her to identify the problem and develop some goals to help her achieve success. She calls them “Smart Goals:” specific, measurable, realistic, and time-specific. She said they must by positivelystated, understood, relevant, and ethical. Needless to say, her employee’s performance level increased substantially. This is how you get business done in Jackson’s world. Jackson, who has served as a project manager, has over ten years’ experience working with non-pro