Luxury Hoteliers Magazine 4th Quarter 2018 | Page 102

HOW DO YOU BELIEVE THE NEW YORK LUXURY HOTEL MARKET HAS CHANGED THE LAST YEARS? 102 ILHA The Luxury market in this city has changed from its traditional roots and continues to be redefined – from super upscale, urban trendy, to boutique – the boundaries of what “luxury” is - continue to be pushed – and New York City hotels are the forefront. HAS AIRBNB MADE YOUR JOB HARDER? Not necessarily – the majority of travelers still like to be catered to and still like to experience true hospitality. Travelers that lead busy lives and have demanding careers still want to “kickback” on their leisure time – they want to enjoy the experience, they want to be entertained and pampered - and they want to enjoy great food. I think hotels have continued to improve and be ever-creative in all those areas particularly food & beverage. There are some amazing food & beverage options in hotels today.