Luxury Hoteliers Magazine 4th Quarter 2017 | Page 9

The Time New York brand in the company’s history. A new hospitality concept for the progressive creative traveler, Unscripted opened its first location in Durham, North Carolina in July 2017. WHO ARE YOUR GUESTS? HOW DO YOU INTERACT WITH THEM? Our guests tend to be folks who appreciate exploring cities while staying in a hotel that serves them as a platform that helps them enhance the way they can experience that same place they are visiting. We craft our properties to offer more than just a bed and a shower; we like to bring the local neighborhood and flavor into each of our hotels. We find that our brands not only appeal to millennials, creatives and young professionals, but also to older folks who want something different, a place that can entice their senses and a place that can draw them to explore new foods and flavors, or to get new experiences from the ones they would typically get in a regular hotel. Our guest’s visions are aligned with ours, therefore the interaction is organic and never feels forced, we like to keep things authentic and fresh, and so do they. We are constantly evolving and we do it because our guests are evolving too. In most cases, we get the cue from them, but then we develop it into a full concept, we make them part of this process. HOW DO YOUR DINING AND NIGHTLIFE ADD TO THE EXPERIENCE MENU? We don’t see dining or nightlife as an add-on to a room, instead, we ILHA 9