Although playing paintball is not something people normally do at malls , it is common for the brain to process unusual circumstances as something more familiar , as unlikely or impractical as it may be . Recognizing peculiar behavior in addition to understanding common characteristics of a shooter can aid in what to see . By developing situational awareness based on learned knowledge , a person may report what they see to local security or law enforcement so proactive measures can be taken to prevent a potentially harmful situation from taking place .
Warning signs may not always be presented as visual indicators , but rather as subtle comments that portend danger . A corollary to the previous motto can also be “ Hear Something , Say Something .”
A 2000 incident in Torrance , CA was preempted by a woman asking her coworkers to “ be a good witness ” if her husband showed up at the workplace . The comment struck nearby employees as odd , but did not register as something that would foreshadow the subsequent shooting .
A key point needs to be made that such case studies should not be used to pass judgment on the actions of the brave individuals who endured a frightening situation . In their training on the subject matter , first responders leverage such situations into “ what if ?” thought exercises so they ’ re looking ( or listening ) for possible indicators of danger and can respond accordingly .
DEVELOP A PLAN , PRACTICE THE PLAN
Emergency workers develop mental resiliency through a simple yet effective process : develop a plan and practice the plan . How these plans are developed and the means they are practiced will differ from organization to organization , based on company culture and values .
Regardless of differences , all emergency response plans are rooted in a firm understanding of common characteristics of an active threat , when to see / hear something and say something , and how lessons from past events can be adapted to avert future harm .
Providing employees the tools and knowledge needed to identify , prevent , or survive an active threat situation will not only enable them to save their own lives , but also those around them . This vital information extends well beyond the workplace and can empower individuals with the ability to make informed decisions in times of crisis . Under stress , we never rise to the level of our expectations , but rather fall to the level of our training .
About the author Jay Hart is the Director of the Force Training Institute ( FTI ), a company dedicated to providing services to enhance the safety and security for individuals and organizations . As an anti-terrorism expert with over 20 years of military and law enforcement experience , Mr . Hart provides consultation and training to security agencies , Fortune 500 companies , and non-profit groups alike . Mr . Hart is currently a member of the National Research Council ’ s Security Advisory Group in Washington , D . C .
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