Service Standards. Besides this our
mandatory L&D programs covers
induction & orientation to all our new
joiners, design and the facilitation of
off-job, on-job, brand and customer
service, selling, language and cross
cultural sensitization, fire & life safety
and operation trial run trainings on
a routine basis. We also developed
a team of certified departmental
trainers for conducting constant
38 ILHA
trainings within the departments for
specific operations and to utilize this
pre-opening phase for sharpening
operational skills.
TRAVEL & LOGISTICS
A business partnership with our
transportation partner, Maldivian
Airlines, made the transportation of
men and material easy to our location
at Kooddoo Airport. While we did
buy our own additional sea and road
vehicles and hired additional crew to
handle movement of both men and
material, employee transportation
to and from nearby islands was
coordinated with the airport ferry
and local transport authorities for
work and recreation. With our cordial
and professional approach, we always
found a way to meet unique situational
requirements onsite.