Luxury Hoteliers Magazine 3rd Quarter 2018 | Page 9

HOW HAVE THE PROGRAMS AND SERVICES THAT YOU PROVIDE TO YOUR 400 PLUS HOTEL MEMBERS ADAPTED TO THESE CHANGES? We have changed from a cost allocations model to a contributions model to recognize the unique and various ways each hotel can contribute to the whole LHW eco- system and how LHW contributes to each hotel. Using technology, we are providing greater individual access and insights to our hotel members based on their unique needs.