Luxury hotels are expanding their
Wellness Services in response to an
ever-increasing demand from guests
to continue their healthy lifestyle
while traveling. You have taken this
a step further by partnering with
the California Health & Longevity
Institute.
CAN YOU TELL US ABOUT THE
MEDICAL PROGRAM AND HOW
IT CAN HELP GUESTS ATTAIN
PERSONAL GOALS?
Four Seasons Hotel Westlake Village
and the California Health & Longevity
Institute are the genius of our partner,
Mr. David H. Murdock, who envisioned
the concept ten years ago when he
was building the hotel. Wellness is a
big trend at the moment, but we own
the wellness experience here - our
MRI’s are the best in the world, we do
a lot of research for global partners
and so much more - and our guests
can benefit from everything here at
whichever level they choose to. So,
you have all these different elements,
evidence-based medicine, board-
certified doctors, fitness with highly
accredited trainers, our director of
nutrition, our life coach, and our
award-winning spa. It all works towards
bringing our guest’s lives into balance
and improving their health - but in a
way that’s an enjoyable experience for
our guests – that’s a very important
part of the equation.
WHO IS INTERESTED IN YOUR
MEDICAL FACILITY?
We’re an epicenter for West Coast
wellness travelers, as well as guests
from all around the country who are
interested in incorporating wellness
into their stay, whether business or
pleasure. No matter how much they
want to dedicate to wellness during
their time with us, we create and offer
health-focused luxury experiences that
rejuvenate lifestyles and support lasting
wellness. In addition to well-traveled
leisure guests from all around the world,
we have Fortune 100 companies that
bring leadership groups four or five
times a year, to experience multi-night
programs alongside our team of experts.
These retreats often focus on their
strategic business needs, while we help
them focus on personal and corporate
health strategies. Many of our guests
are experts in their industries, but
often are struggling in their home lives
balancing demands between work and
personal life. So we help them design
aggregate and individual programming
simultaneously, in order to help them
achieve their goals in better balancing
their lives. director of nutrition and Executive
Chef collaborating on menu planning.
Not to say you can’t come here and
have a huge steak with an over-the-
top dessert and great cocktails – but
we want to be a place where you can
also enjoy a meal tailored to your
personal health goals, as well. It all
comes together here, and we’re big
believers in providing delicious options
and empowering our guests to choose
what’s right for them (and we’re happy
to help guide them, if they so choose.)
We are also proud to have one of
the best and busiest spas in country,
with a wide array of treatments and
therapies. Everything is tailored with
a holistic approach to wellness, by
offering highly personalized products
and services. While certainly enjoyable
and pampering, many of our spa
offerings add to and complement
the therapeutic value of the medical
offerings our guests are enjoying. PERSONALIZED GUEST SERVICE
IS AN ART. CAN YOU TELL US
ABOUT OTHER WAYS YOU ARE
CREATING TRULY MEMORABLE
EXPERIENCES FOR YOUR
GUESTS?
HOW HAS THIS INFLUENCED
YOUR CULINARY OFFERINGS?
We bring our wellness influence into
our dining experiences, with our
I think that catering to the guests,
figuring out what they want to do
and having the right mix of facilities,
services, and amenities to offer
them is the first part of the puzzle.
From our signature beds, with three
different styles of firmness which we
can change based on preference to
some of our non-traditional meeting
facilities like The Tasting Room or
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