Q2 2017
TH E MAGA Z I NE OF TH E AU TOMOTI V E OI L CH A NG E A SSOCI ATION
IN THIS ISSUE:
Full Speed Ahead Valvoline Express Care Shops
Put Emphasis on Respecting Customers’ Time
MARKETING:
What's Your Online Reputation?
Cybersecurity Moves on Down the Road
INSURANCE:
What Can a Risk Management Culture Save You?
HUMAN RESOURCES:
REGULATIONS:
Cellphones at Work
Win. Win. Win.
+ Pertinent Content from AOCA