HIRING
LPHR 3/13
SERVICE ORIENTATION
What is your overall philosophy on dealing with coworkers? Supervisors? Vendors/Internal customers? Give me a specific example of a time when you had to work with a difficult employee? What steps did you take to resolve the problem? What was the outcome? What did you learn? Describe to me a time when you went out of your way or did something unusual to help a coworker? Why did you do this?
FLEXIBILITY
Tell me about a time when you had to deal with an unexpected event. How did you handle this event along with your other obligations? How did you react to this? Tell me about a situation where you had to adjust quickly to a change in priorities? How did you react to the people involved? What did you adjust? Have you ever been criticized in regards to your work? How did you react to this?
MARCH 2013 | LPRH.CO
HUMAN RESOURCES | Hiring