London's Living Treasures Banquet 2019 - Page 40

Katee Loftis "We always put the needs of our cus- tomers first," said Katee Loftis, State Farm agent and owner of Katee Loftis State Farm. After opening on Jan. 1 of 2018, the agency was named the number one new agency by State Farm for the entirety of 2018. "No one has had that title for a whole year in the history of State Farm," said Loftis. "We qualified overall out of 19,000 agents. It means we're in the top one percent out of all State Farm agencies in the whole company!" While her agency is just over a year old, Loftis has been with State Farm for seven years. She graduated from the University of Kentucky in 2012 with a degree in marketing, minoring in communications. That same year Loftis joined State Farm, operating as an agent aspirant five years before opening her agency. "There was a posting that became available for the agency here and I had to go through a long process before get- ting selected. You have to become an ap- proved candidate and then you have to in- terview for the opening. And then there's a 20-week internship program outside of Atlanta," Loftis explained. Loftis comes from a family of State Farm agents. Her father has been with the company for 30 years and her sister is celebrating her fifth year. "I've told people I've wanted to be an agent since I was 6 years old. I love help- ing people. State Farm allows me to do just that," Loftis said. State Farm is known for providing property and casualty insurance; howev- er, the business offers numerous financial services. The company provides life in- surance, health insurance and even oper- ates as a full-service bank. "Last year, I sat down and delivered five checks to people who have lost someone. I advanced people money if they had a total loss like a fire. I was the first person to get them to a hotel room. 40 So I just love helping and being there for people. My job is I go to bed every night and know I didn't help a person with a product they didn't need. Their worst day, I've been there for them," said Loftis. She boasts that the Katee Loftis State Farm policy is to sit down with all cus- tomers, be they new or pre-existing. Making appointments with patrons al- lows agents to target specific needs. Any- one looking for State Farm's services is welcome to call, text, email or visit. "We want to be everywhere in London, that is one of my objectives in 2019," said Loftis. "Personally, we've gotten in- volved in different organizations. I just got named a board member for the Lead- ership Collective. I'm an active member of the Laurel County Chamber, co-chair for the young professionals. And also we're teaming up with the Laurel London Backpack Club." Katee Loftis State Farm will donate $10 to the Backpack Program of Laurel County for every call for a quote men- tioning the organization. The business is located on 792 South Laurel Road in London. They can be reached over the phone at (606) 330-0007 and through fax at (606) 330-0006. The business is open Monday through Friday from 9 a.m. to 5 p.m. London’s Living Treasures Banquet 2019