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industry What characteristics do people reflect on why we do what we do - it service. There is, at times, confusion was an opportunity I couldn’t refuse. within the sector that we are the need to work in the disability sector? In just over one year we have a solid recruiter for a particular provider, There are many characteristics structure and are a successful division that’s not the case. We recruit such as being flexible, realistic and for a national organisation. specifically for the clients we are non-judgemental. Having good contracted to support. Our process listening skills on how people prefer our positions is that we are chosen is uncompromised and whilst many their support and striving to provide to journey with people and their people have the necessary skills, that support, until it’s exactly how it families at a time when life can be there are a proportion of people that should be, is critical. They also need challenging. We maintain a strong lack the attitude and we simply will to understand that care doesn’t stop focus on providing continuity of not compromise on our standard. on a Friday - if someone needs care care to normalise each day with Our recruitment process is ongoing today, most times they will need individually selected support and we have the ability to reach far it tomorrow. People must have a workers. To provide reassurance and wide. genuine interest to assist people to What I and the team love about and a service that is reliable and We hear of projected labour specific to each individual is the most shortages in the disability sector. Is rewarding aspect. Our team’s focus this an issue and what can we do to will always be to create an individual address this? service for every client regardless of their funding package. How has the NDIS impacted go about their life with support they can rely on. If you were Prime Minister for the day, what one thing would Yes, this is an issue but we need to be always finding ways of attracting you do to benefit people with disability? and retaining the people that really I would reach out to as many the recruitment sector and what want to have a career in this sector. people I possibly could and the has been your organisation’s We can start by listening to our significant people in their life and ask experience to date? workers and valuing them as a critical what they felt was needed to benefit component of the business. They them. We need to always remember, had an impact on the recruitment are, after all, equally as important to we are not the experts in their life, aspect, recruiting is a critical process the business as our clients and they they are and we should always be but only one aspect of providing need to feel that. guided by them. I don’t believe the NDIS has Wheelchair accessible vehicles now available for hire Our Kia Grand Carnival can accomodate the wheelchair occupant and 5 additional passengers in total safety and comfort. 1300 13 13 90 europcar.com.au linkonline.com.au industry 49