plan management
Kara and
her cat
Taro.
the supports she needs funded in
her NDIS plan. Julia also sources and
directs all of Melissa’s supports and
with Manage It’s help, makes sure she
stays on track with her budgets.
The NDIS journey has been a
challenging one for Melissa and Julia.
Although Julia is highly resourceful,
she found that self-management
was an overwhelming and stressful
experience during Melissa’s first
plan, and she struggled to cope.
It was only after Melissa’s support
coordinator introduced Julia to
Manage It that she learned about
Building capacity
A busy teenager who loves her cats, gaming and books, Kara
is supported by her mum Trish to utilise her NDIS funding to
get the best value for money.
K
With Manage It’s support,
Julia has developed a better
understanding of Melissa’s NDIS
budgets, and obtained many new
skills over the past two years. Julia
employs Melissa’s support workers
directly and gets assistance from
ara’s first NDIS plan was Thanks to the support from provider managed, and Manage It, Trish now feels ready to the family found that take on self-managing Kara’s next away’ is that she can now confidently
NDIS plan. communicate with Government
the funding did not cover Kara’s
support needs adequately.
But thanks to NDIS-registered
plan management agency Manage
It, Trish now understand Kara’s plan
Manage It when she needs it.
Julia said that one big ‘take
“I am completely confident, Departments such as the ATO and
even excited about taking on all my the NDIS, mainly because she has
budgets next year,” Trish said. learned to “speak their language”.
“I know more now than I did six
Manage It’s team is highly
better and has built skills to help months ago, but I also know that if I experienced in supporting
her access services that suit Kara’s don’t, there is help a phone call away participants with their NDIS
lifestyle, schedule and budget. or an email that gets answered within plans. With the agency’s support,
24 hours.” participants gradually build
Manage It helps customers by
building participants’ capacity in
40
plan management.
Another customer Manage It has
their understanding of NDIS
financial and plan management. The supported is Melissa, an active young plans, and in turn confidence in
agency provides specialist support woman who enjoys a busy schedule managing everything themselves
and online tools to prepare customers of activities and work. Her friend and once they are ready.
to self-manage their NDIS plan. advocate Julia helped Melissa to get
plan management
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