LIFT Annual Report 2014: What Matters Most | Page 33

LIFT Impact Report 2014

“Whatever problem you have,
LIFT offers a warm welcome.
They are cariñosas [kind/
loving].”
They help you regardless of what your problem is. When
I have urgent needs, I can ask my Advocate.
LIFT is really committed to that model, and also at the
same time to using metrics and data to enable them to
help Members as efficiently and effectively as possible.
You do your part talking about LIFT in the community,
and by keeping your commitment, doing all your
paperwork, and reaching your goals.
One of my goals is learning English, and LIFT helps with
that, too, along with my other goals like insurance and
eventual employment. This is a new chapter in my life, a
new opportunity.
In my life, whenever I’ve been in a difficult place, I’ve
turned to mentors who’ve taken big risks and emerged
with their lives intact. As an immigrant, you took a big
risk coming here.
When I first arrived here, I was all alone. An orphan
at 49! And a couple took me in. They gave me a job,
they bought me a car. They took me to get shoes. They
protected me.
We’re all so proud of you, Rafael. When you come to
LIFT, you brighten everyone’s spirits. Despite all the
difficulties you’ve faced, despite your pain, your spirit
remains lively. You’re an inspiration.
LIFT sees me for who I really am. I will never forget that.

REAL STORIES

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