Lethbridge living | Page 39

identity thief livingfeature AMANDA BERG Sgt. Travis Evenson, head of Economic Crime at the Lethbridge Police Service, spends his days investigating economic crimes that include fraud and identity theft complaints from innocent people, just like me and you. Learn how you can avoid becoming a victim. N O O N E WA N T S T O E X P E R I E N C E the sinking feeling that their identity has been stolen, yet each year the number of incidents of identity theft continues to rise, and the ways in which information is stolen has become more sophisticated. Southern Albertans are just as much at risk of being targeted by criminals intent on stealing identities, but as Sgt. Travis Evenson, head of Economic Crime at Lethbridge Police Service (LPS) explains, there are strategies residents can implement every day to help prevent it from happening in the first place. “The LPS get the phone call that identity theft has been committed after the damage has already been done,” says Travis. “Identity theft occurs when someone’s name has been used illegally for someone else’s financial gain to obtain something like a credit card, loan, or phone contract, or by acquiring an asset, like a vehicle or home.” According to the Canadian Anti-Fraud Centre, 25,933 Canadian complaints of identity fraud and theft totaling over $10 million in losses were reported in 2014. It estimates that those figures represent less than 5 per cent of all victims of identity fraud and theft, as the majority of incidents go unreported. Some estimates have put fraud-related crime in Canada somewhere between $15 billion and $30 billion annually. “A good day can go bad with a call from a collection agency or credit card company needing to collect on an outstanding debt that the victim doesn’t know about,” says Travis. “The Economic Crime section gets called in to backtrack the records and find out when and where [the victim’s] name was stolen.” The information that criminals are looking for is easy to obtain and very basic. Full name, date of birth, address, social insurance number, and driver’s licence or passport number are all entry points to acquire even more useful information, such as credit card numbers, bank account numbers, PINs, and other passwords. “Criminals can obtain an abundance of information just by finding a piece of discarded mail,” states Travis. More sophisticated techniques of obtaining information are used online as well, either with criminals targeting individuals by acquiring personal information through social media, or by hacking into servers and stealing the personal information of thousands or millions of people at a time. And criminals don’t discriminate when they search for an identity to steal– from children to seniors, from immigrants to people who have lived in the same house their whole lives–thieves prey on anyone at any time. The key is to not make the information available in the first place. “We recommend people use a shredder for all personal documents and not dispose of their mail into a garbage. Even old computer hard drives can be a vulnerable entry point for an identity thief, and destroying the hard drive by drilling a hole through adds another layer of insurance,” says Travis. Another fairly popular method of gaining personal information, which Lethbridge residents have experienced, is telephone or door-todoor identity theft from fraudsters claiming to be from organizations such as the Canada Revenue Agency. “Never provide your personal information to people who call or come to your door,”