Lethbridge living May/June 2017 | Page 32

living feature Pop-Up Health and Community Services Event Wednesday, June 28 3 p.m. – 7 p.m. Nord-Bridge Seniors Centre, 1904 13 Ave. N. Everyone is welcome to attend – no one is turned away. Services are provided at no cost. Web: impactresearchprogram.com/alberta Email: [email protected] Phone: 403-795-3934 Pop-Ups mean participants can access a number of health services in one place on one day. 32 LETHBRIDGELIVING.COM Innovative Models Promoting Access- to-Care Transformation (IMPACT) is a five-year, international research project that started in 2013 to create sustainable models of access to primary health care for vulnerable populations. Included in the project are three cities in Australia and three cities in Canada, one of which is Lethbridge. A team of researchers, community stakeholders, and health care providers from Alberta Health Services, University of Lethbridge, and PolicyWise for Children & Families looked at our region and worked together to identify a need or barrier keeping vulnerable populations from accessing primary health care, and then break that barrier down. “Health care in [IMPACT’s] view is much less about hospitals, and much more about supporting people in communities where they live, and work, and play,” says Shannon. When the IMPACT team in Lethbridge started to analyze the publicly available data, it quickly became apparent that there was a dire need on the city’s north side for access to almost all primary health care services, not only due to a lack of those services located on the north side, but also because of socioeconomic factors, material factors, and social factors. It all pointed to a population that had hindered access to health care services. M AY- J U N 2 0 1 7 Lethbridge’s IMPACT team: Shannon Spenceley, Jillian Barnes, Stasha Donahue, Roy Pogorzelski, and Ryan Mallard. Missing are: Cheryl Andres, Jerry Firth, Lisa Halma, Kristina Larkin, Drake McCheyne, John Pickles, Lindsey Stella, Treena Tallow, and Grant Walker. Once north Lethbridge had been identified as the region with the highest need, the next challenge was how to address the lack of health care services and how to enhance access to those services. “In deciding what we needed to do in terms of looking at access, we needed to start to identify what were the key issues around access, and what were the best solutions for improving that access,” explains Cheryl Andres, Primary Care & Chronic Disease, Alberta Health Services–South Zone. After holding engagement sessions with community stakeholders, health care and service providers, and residents of north Lethbridge, the idea of the Pop-Up Health and Community Services Event came to fruition. “There [are] all kinds of challenges or barriers that people face to getting the services they need. We wanted to explore those with the north side community, which we did in two big forums,” Shannon explains. “Community-based primary health care is a pretty big beast, and there’s a large variety in the number of interventions that have been designed to assist populations to improve their access to care. Across [the IMPACT] study, there are very different approaches that are being taken. For example, in one of the Australian states, it’s more about gaining better access to