Learning for Everyone Spring/Summer 2017 | Page 61

Business Short Courses At York College we know that developing the skills of your workforce is key to your business’s growth. Raising your employees’ skills, knowledge and confidence will help your business achieve its performance objectives. That’s why the York College Business Development Unit is on hand to help individuals and businesses in a number of ways. Our Commercial Short Courses include: • Assertiveness • Food Safety • Build an Effective Social Media Strategy • Get Visual with Social Media • Customer Service Excellence • Delegation Skills • Dementia Awareness • Effective Minutes and Agendas • Email Marketing • Excel (Intermediate and Advanced) • Handling Difficult Customers • IOSH Managing Safely • Leadership Skills • Management and Supervisory Skills • NEBOSH National General Certificate • Office 365 • Online Pay-per-click Advertising • Search Engine Optimisation • SharePoint • Managing Financial Resources for Non Finance Managers • Managing Upwards To find out more, please contact the Business Development Unit email: [email protected] or call 01904 770400 York College, Sim Balk Lane, York, YO23 2BB