LeadingAge New York Adviser Winter Vol. 1 | Page 12

Feature Bad People Want Your Patients’ Data! C ybercrime in the healthcare industry has become a complex social and political issue, with data security breaches making news every day. Both the private and public sectors are having data security challenges. Nobody is immune. There have been highly visible private attacks, like University of California, Los Angeles (UCLA) Health Systems, Accenture, and Blue Cross and Blue Shield. The government is just as susceptible. Remember the Department of Defense hack and Healthcare.gov breaches? The financial costs and damages to reputations are massive to the government, healthcare organizations, and patients. More importantly, individuals are affected financially and emotionally from this loss of privacy. Here are some numbers to put things in perspective: • • • Over the next five years, data breaches will cost U.S. health systems $305 billion in cumulative lifetime revenue. According to the U.S. Department of Health and Human Services, nearly 1.6 million people had their medical information stolen from health care providers last year. According to Accenture, it is estimated that one in 13 patients, approximately 25 million people, will have personal information stolen over the next five years. While data security breaches used to be what happened in other industries, hackers are now selling stolen health information for several times the amount of stolen credit cards. As the health care industry becomes more reliant on Information Technology (IT), a single data security breach can cripple a facility. Appropriately, healthcare is held to a very high standard for information systems and data security. The challenge to the security and peace-of-mind a carefully protect and secure data is overwhelming for organizations to resolve. In order to compete in a very competitive planned security strategy delivers. marketplace, healthcare organizations must expand their abilities to exchange and use data, and embrace the new technologies that enable telehealth and telemedicine. However, they must protect sensitive patient data while maintaining an aggressive cyber posture against threats. Not an easy task. No company has ever regretted paying for Skimping when it comes to security never has a positive impact on the bottom line. You get what you pay for. No company has ever regretted paying for the security and peace-of-mind a carefully planned security strategy delivers. The “bad guys” will always try to be a step ahead, but, as long as you place an emphasis on keeping the most up-to-date precautions in place, and encourage best practices and employee involvement in the ongoing protection of company assets, you can take the mystery out of data security and maintain the upper hand. Dennis O’Connell, director of healthcare solutions, Custom Computer Specialists can be reached at www.customtech.com. 11 Adviser a publication of LeadingAge New York | Winter 2015