LeadingAge New York Adviser Adviser LeadingAge NewYork Spring 2019 final - Page 17

. Refugee Recruitment Program: Mike Helbringer, Bristol Home, Buffalo. Bristol Home has been working with the International Institute and WNY Works Staffing Placement, refugee resettlement organizations, to identify a new source of employees. Mr. Helbringer reported that he has found that the refugees have a strong work ethic, are appreciative of being given the opportunity of employment and produce incredible work in terms of quality and consistency. . Leadership Academy: Robert Bourg, Sr., St. Ann’s Community, Rochester. The Leadership Academy program was initiated as a way for St. Ann’s to identify and prepare high-performing, high-potential employees for future success. The curriculum has three concentrations: the senior care industry, St. Ann’s Community and leadership development. There have been 103 program graduates, 22 of whom have received a promotion/taken on higher level responsibilities at St. Ann’s Community, and the overall retention rate of fellows is over 80 percent. Staff Development and Cross-Training Program: Jennifer Ackroyd and Laurelle Cassone, Peconic Landing, Greenport. Recognizing that employees wish to grow within the company, Peconic Landing provides opportunities for team members to learn and prepare themselves for the next step in their careers. Tactics include: . Biweekly leadership meetings: The leadership team meets for an hour to participate in different trainings, teambuilding activities and coaching sessions. 8 8 8 Middle manager training: In 2015, more than 20 team members were promoted internally into supervisory positions. To train these team members in their new roles, Peconic Landing hosts monthly education sessions on topics such as interviewing techniques, hiring strategies, time management and stress management, among others. Cross-training: Through a formalized cross-training program, team members are trained to work in more than one department. Over 75 team members have participated. Leadership Academy: Inspired by the IGNITE Leadership Academy, Peconic Landing developed their 8 own Leadership Academy for frontline team members in 2019. 8 Four Pillars of a Strategic Plan: Shelly Amato, The Wesley Community, Saratoga Springs. Ms. Amato finished out the panel discussion by discussing The Wesley Community’s new initiative to focus on staff retention and culture. The community developed a strategic plan and expanded their senior leadership team to include a chief strategy officer and a director of employee engagement, dedicated to the strategic plan and their employee experience. They developed core values by involving each team member and department and created Core Values Champions in each department. The community has also developed an employee satisfaction survey and redesigned their orientation program. Ami Schnauber, vice president of advocacy and public policy for LeadingAge New York, wrapped up the day by reviewing the #WIN4Seniors workforce initiative the association is undertaking, which includes demographic data and trends, addressing regulatory and legislative barriers, education and best practices and State investments in workforce. Ms. Schnauber shared data highlighting the urgency of being innovative in addressing workforce challenges. Attendees left the pre-con feeling that they had learned some valuable ideas to try in their own organizations. leadingageny.org 16