LeadershipHQ Magazine June 2015 2nd Edition | Page 34

Leading Innovation By Stephen Beirne, CEO, Queensland Leaders Introduction: In this article, Stephen discusses one of the most common questions facing the CEO’s of growth companies – how to remain ahead of the game through innovation. Every year, we meet hundreds of company CEO’s who are looking to grow and achieve great new things. And not just in the months leading up to its launch, but how about in the 1, 2, and 3 years beforehand? One of the most common questions asked relates to innovation, and in particular how a leader can best go about fostering this in their business. Coming back to address the main question though, in how a leader can be innovative and best encourage it from their team – the answer sits with their mindset and actions. Before we answer this though, it is important for to understand what innovation actually is. Innovation is often misunderstood to mean building and developing big new things – inventions, brand new products or services, or delivering substantial change. Whilst this is not necessarily wrong in the sense that sometimes innovation does include doing some pretty big things, it does perhaps somewhat miss the overall picture. The fact is that innovation is more often about the small changes that ultimately enhance and improve the way things are done, make us more effective, productive and efficient, and lift the standard of services or products delivered to customers. So what are the drivers of this innovation? The answer is broad, with some driven by necessity and some by the in-built desire to constantly be better to become or remain a market leader. When looking at the necessity side of things, this includes keeping up with the emerging trends around you, understanding how swiftly these changes may occur, and knowing the likely impact on your business. For example, what are the technological, regulatory, geographic and economic scenarios unfolding both in your industry and more broadly? Did the taxi industry in Australia adequately understand what was possible and coming before Uber arrived on the scene? 34 | © LeadershipHQ 2015