Leadership Magazines Leadership Magazine Issue 14 | Page 24

NEW dōTERRA DIAMONDS Joe & Lori Hayes LOGANVILLE, GEORGIA, USA A THRIVING BUSINESS “Having a team that you can depend on is such a big part of this business. We all want to feel like we are part of a loving, caring, and positive community—and that is exactly what we have.” W hen Lori Hayes lost both her parents to cancer at relatively young ages, she decided that she wanted to pursue a business in natural health to help create a better future for her and her kids. She had been involved with another direct sales business for 12 years when the company closed, and Lori then began searching for a company that sold health-related products. During her research, she found dōTERRA and before long decided it was the company and product that she could get behind. As she grew her dōTERRA business, Lori discovered it was a very different from her previous direct sales experience. She says, “With my last company I sold home décor and I never had someone call me up and say, ‘Thank you so much for selling me this bowl.’ With dōTERRA, I don’t sell, I share and educate—and people come to me. I didn’t expect the satisfaction I would feel when I helped someone feel better. People are always thanking me for sharing the oils, and I’ve come to realize how much I love helping them.” Lori knew to train her team on the importance of simplicity and consistency from the very beginning. She says, “I think people try to overcomplicate things, and I don’t. Building a thriving business boils down to duplicating what you do with everyone else on your team. Focus on the basics and train your team to do the same.” Her husband, Joe, has always supported her in whatever she’s done, and trusted her when she told him she was going to get involved with dōTERRA. Lori says, “He sees how much of a role the husband can play if the wife is building the business. It’s so much more difficult to build a business when your husband is not at your side. He’s been a great voice to speak to other husbands about the role they can play and how they can be supportive.” “Communica