LAO Report 2019 LAO Report 2019 - Online and Updated | Page 2

CREDITS INTRODUCTION Adrienne Pon, Executive Director REPORT AUTHORS Isis Fernández Sykes, Deputy Director, Policy Frances Hsieh, Senior Policy Analyst COMPLIANCE & DATA Iman Alzaghari, Language Access Assistant Robert Clinton, Civic Engagement Project Manager REPORT DESIGN Faye Lacanilao, Language Access Coordinator EDITING, COPY & PRODUCTION Sandra Panopio, Language Access Unit Manager Elena Shore, Senior Immigrant Affairs Advisor Melissa Chan, Executive Coordinator/Office Manager CONTACT US 415-581-2360 [email protected] www.sfgov.org/oceia