COMPANY Q&A
TREX
installers and cultivating important
relationships with them.
Our position as distributor means
we are able to provide a great deal
of information and support to mer-
chants, installers and even the end
users, so our service is every bit as
important as the product itself.
What’s the newest thing you
are offering?
Earlier this year we expanded on
the range we offer to include the
Arbordeck aluminium joist and
pedestal substructure system which,
alongside the Trex Signature railing
system means that for the first time
we are able to offer customers a
complete decking system with a 25
year residential warranty and 10
year commercial warranty.
We’ve also launched the Arbor-
dexperts Trex Installer Awards as
a means to celebrate some of the
excellent work that Trex installers
in the UK are sharing with us. The
awards are designed to give install-
ers a platform to share their work
with a wider audience to continue
to build their business with our
support. The standard of entries we
received was incredibly high and
we’re looking forward to the awards
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Landscape Insight | November 2018
growing even more in the future.
What’s makes Trex’s so well-
suited to the UK market?
While Trex is a US product, and is
available around the world, it is ac-
tually the perfect choice for the UK.
We’re a nation of garden-lovers,
but people are increasingly time-
poor which means lots of homeown-
ers are looking for a solution that
will allow them to enjoy sunny days
outdoors without the need for a lot
of upkeep.
Trex decking is the perfect solu-
tion: it’s a one-off investment that’s
built to last, and once installed it
will provide a beautiful outdoor
4
space that – with proper care - will
look continue to look as good as
the day it was installed, year after
year and this is demonstrated in the
warranty which emphasises that the
product is fade and stain resistant
Trex is low maintenance, requir-
ing just a quick wash to bring it
back to its pristine best, and unlike
timber decks, it won’t be subject
to mould or rot, which can be a
problem thanks to the UK’s wetter
climate. Plus, the colours avail-
able – from warm browns to stylish
greys – complement people’s homes
perfectly whether that’s new mod-
ern properties or traditional, even
historic buildings.
Its durability and ease of mainte-
nance makes it an attractive option
for businesses too, such as cafes
and restaurants with outdoor areas,
and hotels or spas. Trex includes a
10 year warranty for commercial
installations.
What’s your plan for 2019?
We have some exciting new devel-
opments planned for 2019, which
we’ll be announcing in the near
future. Watch this space!
For more information on Trex
decking, please visit
www.abordeck.co.uk