Landscape Insight August 2017 | Page 34

COMPANY Q&A ARBOR FOREST PRODUCTS COMPANY Q&A TREX TRANSCEND ARBOR FOREST PRODUCTS Arbor Forest Products is one of Europe’s largest timber importers, bringing in high-quality timber from the finest sawmills in Scandinavia and Russia through our wholly owned port in North Lincolnshire. Can you give us a little bit of background? Arbor Forest Products is also the only UK distributor of Trex Transcend, the leading composite decking product which originates in the USA. What is your main type of client? Our main customers are independent builders’ merchants across the UK. But because Trex has such a wide range of applications and is suitable for both commercial and residential purposes, we have a great deal of contact with decking installers and garden designers. What are the key elements of your offering? Trex is the global market leader when it comes to composite decking, and its unique properties are fast making it a favourite among installers and designers in the UK. One of the biggest benefits is the fact that it’s the ultimate in low maintenance. It only requires a wash down to bring it back to its pristine best – no need for arduous treatments. Trex Transcend is versatile, long- lasting and looks fantastic with a realistic woodgrain effect, available in six colours, from warm rich browns to silvered and grey. It’s easy to install, and can be fitted screw-free or with a traditional face fix. It’s guaranteed not to split, fade, rot or stain which is supported by a 25-year limited warranty for residential properties and a 10-year limited warranty for commercial installations. Trex is made from 95 per cent recycled plastic and wood waste, meaning its environmental credentials are also hard to beat.   What’s the newest thing you are offering? 34 Landscape Insight | August 2017 Earlier this year we launched our TrexPRO scheme, designed to help installers grow their business and to give customers confidence in their fitters, the scheme brings a number of benefits to end users and tradespeople. Installers can join the TrexPRO scheme for free once they have completed a Trex installation, and have undergone