LABOUR COST IN MALAYSIA 2016 Final Report - National Labour Cost Survey 2016 (F | Page 3

Table of Contents List of Tables and Figures 1. Research Objective, Scope and Methodology 1.1. Research Background 1.2. Research Objective and Scope 1.3. Research Methodology 2. Executive Summary 2.1. Employers’ Profile 2.2. Employees’ Profile 01 11 12 12 13 14 15 15 2.3. Total Labour Cost 16 2.4. Moving Forward: Recommendations 18 3. Key Research Findings 3.1. Employers’ Profile 3.2. Employees’ Profile 3.3. Total Labour Cost 3.3.1. Basic Wage 19 20 22 27 30 3.3.2. Cash Allowance 3.3.3. Commission 3.3.4. Overtime Payment 31 32 33 3.3.5. Bonus Payment 3.3.6. Cost of Facilities & Benefits 34 35 3.3.7. Total Labour Cost 3.4. Moving Forward: Recommendations 37 46 4 Detailed Research Findings 4.1. Malaysian Employees 4.1.1. Malaysian Employees: Job Categories and Working Hours 4.1.2. Malaysian Employees: Wages and Benefits 4.2. Non-Malaysian Employees 47 48 48 54 76 4.2.1. Non-Malaysian Employees: Countries of Origin 77 4.2.2. Non-Malaysian Employees: Job Categories and Working Hours 4.2.3. Non-Malaysian Employees: Wages and Benefits 78 82 4.3. Outsourcing 101 Appendix 1: Notes, Assumptions and Limitations in the Computation of Total Labour Cost 104 Appendix 2: Data Tables 108