La Gazelle - Page 154

Actu Tunisair Tunisair sponsoring of events World Social Forum Sponsoring of the 2nd social forum in TUNIS from March 24th to 28th 2015 at the Campus universitaire de Tunis Tunis fait sa comédie Sponsoring of the 6th edition of the theatrical cycle «Tunis fait sa comédie» 2015 from February to May 2015 Festival du rire Sponsoring of the Festival du rire 2015 from February 7th to 14th 2015 Medibat Sfax Mediterranean building expo in Sfax from March 4th to 7th 2015 Jazz à Carthage Sponsoring of the 10th edition of Jazz à Carthage from April 8th to 19th 2015 Mediterranean Tourism Market Sponsoring of MIT 2015 from April 28th 2015 to May 31th 2015 Fidelys : 20 th anniversary Fidelys, Tunisair loyalty program Fidelys is the Tunisair loyalty program. It was launched in 1995 and entirely redesigned on July 25th 2007. Its purpose is to better meet its members’ expectations and enhance their travel experience. With Fidelys, frequent travellers are rewarded with Miles which enables them to benefit from a wide range of advantages and exclusive premiums (Award Tickets, Excess baggage MCO, Upgrade MCO...) The most loyal clients, at the heart of the loyalty program “Fidelys“ Tunisair insisted that loyalty awards should not be the privilege of only one class of passengers. Therefore, the Fidelys program benefits to all the Company’s customers : business men, officials, passengers on business trips, tourists, families, students and more broadly young people. At the end of June 2013, its counts over 100.000 subscribers. For this purpose, the member must travel at least once every three years, unlike most other companies’ programs. Fidelys a Simple program accessible online at all times : Fidelys is a simple and user-friendly program. It is accessible online via Tunisair’s website 156 •  onsult the Terms and Conditions of the C Program • Join the Program ; • Consult the Fidelys Practical Guide ; • Access to their account ; • Update their Member profile ; • Find promotions ; • Book and purchase an Award Ticket ; • Buy Award and Qualifying Miles ; Members of the Fidelys program can use their Miles for life. La Gazelle 60 I www.tunisair.com, in the “Fidelys space“ section. The clients can at any time : • Submit a complaint… Collect and earn Miles, how does it work ? The member collects Miles every time he chooses a regular flight or a codeshare flight with Tunisair airline at an approved rate. For this purpose, he must show his Fidelys card when booking and/or checking in. He also has the opportunity to collect Miles by using the services of the non-airline partners of Fidelys : “Sixt“ the car rental company, “Select Travel & Tours“, GTA (Gulliver Travel Associates) representative, hotel and tourism booking platform. Benefits of the Fidelys Card by status : The Fidelys program consists of three levels of status : Classic, Silver and Gold. Each status has a certain number of advantages :