KU Annual Report KU Annual Report 2018 | Page 9

Our Family 11,365 families chose KU for their children. 1,615 Our Impact children from refugee and new migrant families were welcomed to Australia through childcare in KU’s Adult Migrant English Program (AMEP) services. 1,755,644 total dollars invested in socially impactful programs. Promoters 81.5 % Our Results TOTAL NPS +75.9 Passives 12.9 % Detractors 5.6 % NET PROMOTER SCORE (PARENTS)