KU Annual Report KU Annual Report 2017 | Page 9

Our Family 11,989 families chose KU for their children. 1,785 Our Impact children from refugee and new migrant families were welcomed to Australia through childcare in KU’s Adult Migrant English Program (AMEP) services. 1,464,734 total dollars invested in socially impactful programs. Promoters 79.8 % Our Results TOTAL NPS +73.3 Passives 6.5 % Detractors 13.7 % NET PROMOTER SCORE (PARENTS)