KU Annual Report KU Annual Report 2017 | Page 13

FINANCIALS 90 % STAFF RETENTION RATES and transformation KU is making in technology and digital infrastructure. Similarly, there were broad ranging opportunities for staff input into KU’s preparedness for, and responsiveness to, the significant funding and policy shifts, some of which will see disruptive change shape our sector. Forums for engagement and contribution included targeted Director’s and Coordinator’s Days, specialist focus groups, KU Staff Association, Workplace Health and Safety Committee, and multiple online feedback mechanisms. 7 In such a constantly dynamic environment, KU is proud that our efforts have delivered a consistently high staff engagement rate of 95%, and an enviable Employee Net Promoter Score of +37 (Australian benchmark +6). At KU, staff are the heart of our organisation. In 2017 we released the KU Code of Conduct, guiding the interaction, processes and practices of everyone at KU. The enthusiasm with which this has been adopted and embraced by our frontline and Central Office support staff, Management, Executive and Board of Directors, is testament to the passion with which we are working together towards a shared vision for KU. KU 20 17