KNOW, the Magazine for Paralegals Spring 2014 | Page 13

ake on Law Firm t Challenges M illie Dyson, age 37, is the epitome of legal support staff competence. She did word processing at a law firm while in high school and steadily worked her way through the ranks. From secretary for three litigators in an insurance defense practice to senior paralegal in the IP department of a 150-year-old firm in Kentucky, she’s done it all. She has a razor sharp intellect, a brutally honest world view and over seventeen years of battle-hardened experience in the legal trenches. We interviewed Millie while researching management issues in the legal profession for J.Ferm's No Frills No Fluff(TM) Management Skills Lawyer's Edition Program. As we began correlating data and 13