case study
The Lazenby Group is one of the largest kiosk manufacturers in the UK , and is one of the only kiosk manufacturers to offer outdoor kiosks for holding and collecting payments . Established in 1963 , the Lazenby Group ’ s evolution and innovative approach to problem solving has earned a number of awards , with the company gaining market leading clients including Transport for London , NCP , Imperial College London and the Virgin Group to name but a few .
The challenge The Lazenby Group was designing a series of payment kiosks for Transport for London for use on the London Underground . They needed to identify a secure , multi-point compression latch solution with remote actuation capability for the main access door . This solution would play a vital role in the overall performance and security of the kiosk . As the kiosks feature high value card reading technology , hold cash and are usually unattended , they must be extremely secure . Transport for London needed complete peace of mind that the kiosks were vandal resistant . Because the kiosks also must be weatherproof , the Lazenby Group required a hardware supplier that offered adequate Ingress Protection ( IP ) ratings to ensure latch performance in all types of weather .
The solution Southco applied its expertise in applications including ATMs , selfservice parcel lockers and self-service pay stations for transport and parking , by working closely with the Lazenby Group to identify the best option for the Transport for London payment kiosks : the M3 Multi-Point Compression Latch System , featuring a hex rod drive .
The M3 ’ s hex rod runs along the height of the kiosk access door and has multiple internal actuators , which provide enhanced security by making it almost impossible for vandals to break into the kiosk . The latch ensures that
the door is securely closed against the frame , removing potential pry-points for vandals to manipulate and preventing the risk of accidental opening . Because the connected actuator on the front door sits flush to its face , it provides maximum security by ensuring that it cannot be pried open .
The M3 provides the kiosk with protection and guaranteed performance in all weather conditions . It also prevents intrusion from debris and moisture ; locking the actuator compresses the gasket , providing an IP56-level seal .
The implementation Transport for London is now using 100 of the kiosks featuring Southco ’ s M3 latch system throughout its Tube network , with a larger roll-out planned . The Lazenby Group has seen increasing demand for enhanced security and performance in outdoor kiosks throughout their client base .
Neil Sewell , Managing Director , The Lazenby Group said : “ Through our partnership with Southco we have been able to innovate and add value to our product offering across a range of different sectors . Also , as our partnership with Southco stretches across multiple projects their understanding of our business has helped to address complex design challenges and overcome problems other providers would not have been able to solve .”
The interactive kiosk market is estimated to grow at a CAGR of 9.2 % between 2015 and 2020 . This growth in demand has led to a need for increasingly innovative features and products for retail and public use , making it more challenging to remain competitive in the industry .
The result By working with Southco , the Lazenby Group has been able to enhance their product offering , provide superior security and add value to the end customer .
Neil Sewell commented : “ Southco was able to resolve this complex design challenge and allowed us to achieve everything on our wish list . Southco was the only company to offer us a complete solution and to provide us with personal support and guidance by walking us through our best options at all stages of the project .” He added . “ We see Southco very much as an extension of our own team . I feel that I can call on them and trust them to provide the answers that we need . Working in partnership with Southco is helping us to stay ahead in our rapidly changing market .” n
KIOSK solutions 19