Kiosk Solutions Dec-Jan 2016-17 | Page 9

news
imageHOLDERS has announced a new modular tablet Compact Kiosk
The Compact Kiosk is a modular unit comprising of two key elements . The first element is the tablet enclosure which can securely enclose any sized tablet on a counter mounted arm with cable management . The second is the under counter unit which securely encloses a range of different devices from printers to chip and pin readers . The tablet Compact Kiosk can securely enclose OEM devices such as :
• Printers ( A4 , receipt , ticket )
• Credit card swipe reader
• NFC & RFID for contactless cards
• ID reader
• Chip and PIN
• OCR reader
• Secure card reader authenticator ( SCRA )
• Magnetic ink
character recognition ( MICR )
The tablet Compact Kiosk can be mounted on a leaning rail , podium table , or securely mounted to a wall . imageHOLDERS created the furniture to be ergonomic , designed to be the ideal height for users to interact with . Adrian Thompson , CEO , imageHOLDERS said : “ The tablet Compact Kiosk was originally designed for gaming software company BGT , who we ’ ve been working with for the past year on this concept . We believe that device integration is the future for POS technology , and that to future proof our clients needs , we needed to invest our time in creating a modular kiosk . We ’ re really excited to work with clients , both current and new , to integrate the tablet Compact Kiosks into their businesses .”
The tablet Compact Kiosk is the ideal solution for POS self-service stations . The under the counter unit can hold cash acceptors , chip and pin terminals and receipt printers , whilst the tablet enclosure can securely enclose scanners and contactless card readers alongside the tablet or the touchscreen . n
SkyBus Melbourne rolls out new self-service ticketing with NCR
SkyBus , operators of Melbourne ’ s express CBD to airport transport service , has rolled out self-service ticketing on its Melbourne routes with NCR Corporation . The roll out has enabled SkyBus to offer omni-channel and round-the-clock ticketing to its 3.5 million annual customers travelling on any of its three Melbourne Airport routes : CBD Express , St Kilda Express and the Frankston service .
Since installing the NCR Self-Serve 90 kiosk , this ‘ at stop ’ purchasing option has proved successful . SkyBus has seen significant uptake , with more than 70,000 tickets purchased in the first six months . “ It was a crucial part of our expansion plans to be able to offer an omnichannel ticketing solution , enabling customers easy and simple access to tickets whilst offering a consistent and streamlined service ,” commented Michael Sewards , Co- CEO , at SkyBus .
“ It was vitally important that we chose a solution that was proven in the travel sector and robust with exceptional reliability . We found this in NCR . The NCR Self-Serve 90 offered exactly what we were looking for , from streamlined , sleek units with all-in-one capability to industry-leading technology . We ’ re delighted with how the project has gone so far ,” Sewards added .
SkyBus is steadily expanding in Melbourne , with new services to St Kilda and Frankston launched in the past five months . Its express CBD to Melbourne Airport service operates 24 / 7 , with departures leaving Southern Cross Station every 5 minutes during peak periods .
Dennis Davidson , general manager at NCR Travel and Entertainment commented : “ Travel providers are looking for more ways to modernise their customer experience by transforming physical and digital channels . Our selfservice ticketing solutions seamlessly integrate physical and digital channels , giving SkyBus more ways to interact and deliver a better experience to their fast growing customer base .” n
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