case study ambitious future growth plans in the US , Charles Tyrwhitt ’ s existing POS systems were unable to support their expansion strategy . Having already invested in new software based on the Microsoft Dynamics AX platform , implemented by strategic ERP partner K3 Retail , Charles Tyrwhitt needed a replacement that would fully support this new software investment and enhance their performance . In addition , the hardware needed to match the contemporary aesthetic of their stores and the design of their cash and wrap areas .
Specially tailored
With a software investment already in place British heritage menswear brand Charles Trywhitt turned to Box Technologies for a solution
By Box Technologies , www . boxtechnologies . com
Established in 1986 by Nick Wheeler , Charles Tyrwhitt is a British menswear brand and multichannel retailer with a diverse range of formal and casual clothing . They have further diversified into women ’ s clothing , centred on the same foundations as their menswear – flawless design , quality and fit , at remarkable value . They are continuing to grow their UK store estate , which currently sits at 26 outlets . With
The solution Following a collaborative workshop at Box Technologies ’ In-Store Technology Centre , which enabled Charles Tyrwhitt to see and evaluate a number of systems , it was decided that a bespoke , sleek Cielo PX-515 All-in-One POS system would fully meet their requirements . Taking advantage of the Cielo PX-515 ’ s customisable design , Charles Tyrwhitt requested a modification to the unit to enhance their point of service by removing the barrier between staff and customers . This was achieved with a customised base providing a highly adjustable screen angle and partial integration into the desks . The complete solution was delivered through DataTherapy – a custom software developer .
The Result The PX-515 systems proved to be a powerful and effective replacement for Charles Tyrwhitt , specifically tailored to fit their unique in-store aesthetic . The success of the solution ensured it was adopted across its entire global store estate , with a roll-out schedule of only 8-12 weeks . With Charles Tyrwhitt ’ s focus on delivering increasingly interactive , convenient and personalised in-store experiences , Box Technologies has helped them to achieve another step towards this goal . n
14 KIOSK solutions