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Innovative solution enables the UK ’ s first cashless restaurant
pointOne EPoS , an award-winning leading provider of EPoS technology has launched a customer self-service kiosk that will speed up service , reduce costs and maximise revenues during busy periods . Working on an Android platform and using 10in tablets mounted in BouncePad holders , the kiosk solution offers a slick , innovative and cutting edge hospitality solution aimed at quick service restaurants . pointOne developed the technology in conjunction with Tossed – The Healthy Eating Place – a chain of 26 restaurants based around London . With plans to roll out the kiosk technology to all its outlets , Tossed ’ s objective was to remove paper from its shops , streamline its front-ofhouse operations and ultimately deliver a better guest experience . pointOne EPoS Managing Director Steven Rolfe , said ; “ We have a passion for offering innovative hospitality solutions and believe that our new kiosk will be a game changer within the QSR sector . We are delighted to have partnered with Tossed for the development of this product . Using the kiosk interface customers of QSR outlets can glide through and browse picture-based menu content and nutritional data , create an order and check-out with integrated card payments in just a few button presses . We believe this offering supports our ethos of delivering truly groundbreaking and class-leading hospitality IT solutions , and we are very excited .”
Vincent McKevitt , Founder of Tossed said : “ Most operators face speed and capacity issues at lunchtime , but ours are intensified because we make our food fresh to order and most guests like to customise their food to suit their health and taste requirements . This unique POS solution allows our team to focus their energy on our speed of production . Guest feedback from the trials has been very positive : people like to be able to browse in their own time and customise what they eat , completing a great experience with tasty , bespoke , healthy food , served quickly .”
The next development phase of the pointOne Kiosk will also include collection point screen integration for displaying the order name and number . Future enhancements will include interval ordering integration for theatres & venues , and seat / table assignment for casual dining restaurants , which will widen the appeal of the product beyond the QSR sector .
Features include :
• Customisable customer interface
• Integrated , standalone contactless chip & pin
• Ability to filter menu options by food types ( i . e . allergy content )
• Display nutritional data clearly to the customer and enable them in to build up a nutritional picture of their order / basket in real-time
• Customer login option to retrieve order history
• Print order point and customer order details for collection
• Option to email receipt to customer
• Upsell opportunities throughout order process and checkout
• Discount code functionality n
Seymourpowell push the boundaries with an interactive smart mirror for Superdry
Seymourpowell has revealed details of a new , interactive ‘ mirror ’ they have created for Superdry ’ s latest flagship store that pushes the boundaries of customer experience . The ' smart mirror ’ uses innovative technology to allow customers to browse through Superdry ’ s latest collection of winter apparel and interact with garments by trying them on ‘ digitally ' before purchasing . Seymourpowell collaborated closely with British lifestyle brand Superdry ’ s global merchandising and store design teams on the concept , which forms a focal point of their newly opened flagship store in Berlin .
As customers browse , additional information such as colour variants and design details for each garment is displayed , a new way of introducing the products to customers . Signage and messaging encourages customers to share their experiences of the Smart Mirror on social media platforms and data on which products customers ‘ favourite ’ and chose to try on is collected to help Superdry develop and tailor future collections . When not in use , the Smart Mirror becomes a dynamic part of the store design and merchandising scheme that showcases the new collection .
The completed installation is a self-contained , maintenance free unit . The massive 82in multi-touch screen will allow future developments of the concept to capture user ’ s data and the software can be updated remotely by Seymourpowell . n
KIOSK solutions
If you have any news please email James Abbott , james @ lgnmedia . co . uk
10 KIOSK solutions