Kiosk Solutions Issue 4 - Page 42

software "By limiting access it becomes harder to hack into the network, the device, or the user accounts" not sophisticated, limiting access to information, networks, and devices through lockdown technologies should be the first step to reducing cybercriminal activity. Simply put, technology should be utilised to make it harder to gain access. This has been done successfully in recent years. Payment fraud, for instance, has been largely reduced through the use of Chip and Pin/EMV technologies. Adding chip and pin to both unattended and attended devices has significantly eroded payment fraud, and moved it elsewhere in vast numbers. Similarly, restricting access to networks, data, and device operating 42 KIOSK solutions systems, through lockdown self-service technologies such as kiosk system software, will make it harder to gain access to data provided by previous users and make it impossible to add keylogging or capturing software to the device. Securing the OS Preventing access to the OS also limits the ability to use the device to connect to other information living on the same network as the kiosk/device. By limiting access, it becomes harder to hack into the network, the device, or the user accounts in order to obtain information that would be worth money on the black market. Kiosk security software also restricts the user’s ability to add ransomware to the device – a costly cybercriminal activity which can have immediate cost implications whether paid out or not. Even something as dependent on human error as social engineering (also known as phishing attacks) can be prevented with the right security. Antivirus software, when used in conjunction with kiosk system software, and kiosk device management tools can create a strong and impenetrable barrier – protecting the information being transmitted by public access devices, and protecting the device itself from becoming a security leak. How do these solutions actually work to protect smart city technologies from cybercriminals? In the case of kiosk system software, it’s through a thorough feature-by-feature restrictive lockdown system. For example, in a social engineering attack, a user’s email carries an infected or malware laden file or link, when users are accessing that file (via email) kiosk system software would first block the user from going to the unauthorised website, and then would block the file from downloading. By using kiosk system software on smart city provided devices for informational or transactional purposes, cybercriminal activities can be minimized; particularly those which target acquiring data for criminal usage, preventing access to unauthorised Darknet activities, becoming infected with ransomware, card present fraud & card not present fraud, social engineering, and more. Given Europol’s cybercrime findings, this is a growing problem that will continue to plague technology users and smart city deployers well into the future. To learn more about the Europol 2016 Internet Organised Crime Threat Assessment visit: www.europol. europa.eu/content/relentless-growthcybercrime n