Kiosk Solutions Aug-Sept 2016 | Page 39

case study "Visitors’ expectations are based on the tablets and smartphones they have in their hands" global nature of the supply chain – here the flexible and extensive manufacturing capabilities of Zytronic come to the fore. The internal electronics, LCD screens and the artificial marble housings were sourced locally in Singapore, the metalwork for the directories was manufactured in Christchurch, New Zealand and the touch sensors came from Zytronic in Newcastle, England. To bring all these elements together in Sydney before shipping to Singapore would have added a great deal of cost, so Abuzz decided to bring the components together on site in Singapore. To allow the units to be assembled quickly and easily, the touch assemblies needed an acrylic frame with bonded clips to hold the electronics, and fasten directly to the metal frame. Zytronic was able to produce this in Newcastle, which required the screens to be shipped in specially designed cases. Accurate and reliable The supply chain worked perfectly. Paul Pettersen, Operations Manager of Abuzz, said, “Every single one of the units supplied by Zytronic fitted perfectly into the supporting metalwork, and performed completely correctly on commissioning.” He added: “This project was all about creating the best possible experience for the customer. The Shoppes at Marina Bay Sands is equipped to the very highest standards throughout, and the brief for the new wayfinding points was to fully match that. Visitors’ expectations are based on the tablets and smartphones they have in their hands. Delivering that accurate and completely reliable touch experience on a 40” toughened screen isn’t easy – but is a challenge that Zytronic fully meets with its latest PCT touch technology.” www.zytronic.co.uk KIOSK solutions 39