Kiosk Solutions Aug-Sept 2016 | Page 29

hospitality kiosks factors that are driving their increased use in kiosks. Furthermore, the unique multi-functional capability of the TSP700II to print receipts, tickets, labels and barcodes at 250mm/second has driven its deployment in an ever wider variety of kiosk applications and environments. Evoke’s Technical Director Dean Ward said: “We needed a reliable, effective printing solution, and Star printers were able to provide the perfect model which also fits within our design for tool-free replacement of internal components, and fuss-free changing of printer rolls. As the primary supplier to McDonald’s UK stores it was essential for us to source components which could be produced in bulk and work every time, Star printers are our go to for these projects.” Printers such as the TSP700II can also add significant value with tools such as digital receipting by enabling retailers and hospitality operators alike to provide promotional material that the customer can store on their smartphone. For the hospitality sector, this provides the potential to increase sales given that customers can readily access coupons and take advantage of relevant discounts. Star’s digital receipting service AllReceipts developed by Star Cloud Services is available free of charge across its range of encased printers. Triggered by a traditional printed receipt, a digital copy of the receipt is sent to the AllReceipts App on the customer’s smartphone with no email address or mobile number required. Receipts can only be claimed once and are then deleted, while saved receipts can be viewed by date or by retailer with personal or business tags on the customer’s device. The latest significant feature to be added to this service is Receipt Flip, the first two-sided colour digital receipt option. Enabling retailers to take advantage of the reverse side of digital receipts, as they can on printed receipts, Receipt Flip allows terms and conditions to be displayed as well as store policies, promotions, marketing material, etc. Enhancing the functionality of the AllReceipts service, the Engage NOW feature allows the retailer to provide links to promotions, discounts, coupons, etc. on the Engage NOW landing page. Customers using the AllReceipts App can simply tap on the retailer’s logo from the list of receipts on their smartphone and be directed to a URL that the retailer specifies. Engage NOW is secure and easily customisable, providing a highly personal customer connection. Such technology enhances the kiosk offering and allows retailers to communicate directly with their customers. www.starmicronics.com KIOSK solutions 29