hospitality kiosks
meet customer expectations. An
effective self-service kiosk can ensure
that this first impression sets the stage
for building long-term brand loyalty.
Automated Customer Assistance
Many hotels have moved away from the
full-time on-staff professional concierge
that historically provided services from
arranging transportation to suggesting
a place to wine and dine an important
client. As a result, customers are now
often left to their own devices to explore
the surrounding area. This approach
misses out on a major opportunity to
engage the consumer, who may be
looking for guidance as they explore
their foreign settings.
Innovative virtual concierge kiosk
solutions can fill the void created by
the absentee personal concierge.
These kiosks can be configured to
provide information about a property’s
amenities and allow customers to make
reservations for on-site restaurants
and services. These versatile kiosks
also can allow the customer to browse
the internet or even view apps such as
12 KIOSK solutions
"An effective self-service kiosk can
ensure the first impression sets the
stage for building long-term brand"
Yelp or OpenTable to find out more
about the surrounding amenities, and
even make reservations for off-site
properti