Kiosk Solutions Jun-Jul 2016 | Page 27

kiosk software The merging and expansion of the kiosk software feature set. By KioWare Introduction The kiosk software industry continues to evolve and experience expanded competition from both new kiosk system solutions, and external peripheral software industries. These industries include hardware companies themselves, operating systems, digital signage software developers, mobile device management solutions (EMM & MDM), Windows restoration software and more. What features do kiosk system software solutions offer and where is the seepage occurring as kiosk software moves into new areas, plus what happens as other industries enter the realm of kiosk software? KIOSK SYSTEM SOFTWARE INDUSTRY STANDARDS the driver’s seat when it comes to data protection, privacy, and security. User privacy is protected because of session clearing features and automated session restarts. With kiosk system software, networked and device data is inaccessible to end users due to the restrictions on user behaviour. External Device Functionality It is also true that when it comes to features and functionality, kiosk system software has a lock on payment accepting integration, card reader integration, RFID and/or barcode reading options, as well as retractable printing, security mat sensors, and other external devices that increase functionality and security without sacrificing usability or data privacy. PERIPHERAL INDUSTRY SOLUTIONS Control The strength of the kiosk system software industry lies in control. Kiosk system software allows users to control the end user, their activities, the data, and the operating system. With kiosk management solutions, deployers can monitor their kiosks, update kiosk content and configurations, view health and usage statistics, and more. Ultimately, kiosk system software and kiosk management solutions provide control over deployed kiosks both on-site, and from afar. Security Kiosk system software also sits firmly in Mobile Device Management In the case of mobile device management, users often need to answer their phone and use the phone in a fully functional manner, but the owners of the phone (businesses) want to understand how it is being used – where, when and for what purpose. When ‘watch-dogging’ a device and its behaviour is the primary need, mobile device management solutions are often a more flexible solution, allowing users to have full use of the device without restriction. With this, MDM makes sense only if the device has one end user. KIOSK solutions 27