biometric technology
The future of kiosks
How biometrics are at the heart of improving the
kiosk experience now and in the future…
By Laura Boniello Miller, Business Development & Marketing, Kioware – www.kioware.com
Defining biometric technology,
biometric sensors are used in reading
fingerprints, iris’, faces, voices, etc. These
sensors convert a person’s biometric
measurements into an electrical signal
or profile. There are multiple methods
for utilising biometrics on kiosks, some
biometric kiosk integrations are already in
deployment or testing, others are in the
early stages of product development, and
others still, not even conceptualised. So,
how biometric technology can be used to
improve the kiosk experience?
44 KIOSK solutions
Biometrics can be used to improve the
customer experience through personali-
zation or handicap accessibility. They can
be used to capture information about
a person, store it, and then recall that
information when a user is recognised
in subsequent visits. In short, biometrics
can make the kiosk smarter, more acces-
sible, and more secure.
Utilising biometric sensors
There are four primary methods in which
biometrics are either currently being
used on kiosks or being prototyped for
use in future deployments. One usage
for biometric technology is the case of
identity recognition for kiosk application
security. If the kiosk is running an
application that should only be accessed
by specific users, or if the application