check-in kiosks
getting their room key and unpacking
is usually a high priority for guests.
Hospitality check-in kiosks, strategically
placed throughout a hotel’s lobby, make
it simple – guests can simply enter their
reservation information, provide a credit
or debit card for payment, and retrieve
their room key from the dispenser.
By using this process, guests are
able to expedite and simplify the check-
in process. Similarly, hotel employees
who would have previously been tasked
with the check-in process, are now
available to serve a more customer
service-oriented role –answering
questions, providing directions, and
further enhancing the guest experience.
Naturally, they can also be available
to help guests with the kiosk check-in
process as well, if necessary. Another
added perk of hotel check-in kiosks is
that they’re available 24/7. Regardless
of how late into the night they arrive,
guests are able to complete the check-
16 KIOSK solutions
in process and retrieve their keys in a
matter of minutes.
Streamlining healthcare
Similar to when first arriving at a hotel,
when arriving at a medical appointment,
the first thing a patient does is check-
in. Often comprised of completing and
updating paperwork, this process is one
that can also be quite timely. Healthcare
check-in kiosks can be used to simplify
and expedite the process. Patients are
able to check-in upon arrival, enter and
update their personal health information
and medical records, and even schedule
their next appointment, all from the kiosk.
In addition to their time-saving capa-
bilities, healthcare check-in solutions are
highly versatile and able to successfully
improve the check-in process in the
small private practice to large hospital
systems. With the ability to seamlessly
tie into any healthcare facility’s electronic
medical records system, both patients