Kiosk Solutions Dec-Jan 2018-19 | Page 15

check-in kiosks The perfect solution Digital kiosks have the ability to streamline the check-in process for a range of industries including hospitality, healthcare, the corporate sector and many more… By Melissa Tally, Marketing Coordinator, Meridian Kiosks – www.meridiankiosks.com Think back to the last time you had to check-in somewhere. Perhaps it was this morning when you arrived at a meeting, your last visit to the doctor, or in a hotel the last time you travelled. Regardless of when or where you last checked-in, when you reflect back on your experience does anything about it stand out or was it simply another waiting game? Odds are, you probably endured a waiting game. Though the check- in process is one that consumers go through on a regular basis, it’s also one that is typically associated with delayed service and long lines. This association has emerged as especially problematic as consumers have begun living busier lives and placing a higher value on their time and the quality of the service they receive. Check-in kiosks aim to eliminate some of these woes and to provide a more enjoyable experience for customers by streamlining processes, decreasing "Check-in kiosks aim to eliminate some check-in woes and to provide a more enjoyable experience for customers by streamlining processes" wait times, and allowing customers to complete the task at hand at their own convenience. Best of all, check-in kiosks can be used to increase efficiency and customer satisfaction across a variety of industries from hospitality, to healthcare, to a corporate workplace.   Benefits for the hospitality sector The hotel check-in desk is usually one of the first stops visitors make when arriving in a new city. Often tired from their journey and burdened with luggage, KIOSK solutions 15